Returns & Exchanges
At SALTT, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, tagged items. Our goal is to ensure your wardrobe feels as good as it looks with a seamless and transparent return process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Drop your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.